Example workflow
Support Tickets
An AI agent prepares replies to support tickets from approved knowledge. Your team reviews and approves the replies before they are sent.
AI Software & Business Automation
AI That Works Inside Your Existing Systems
Using Approved Data Within Defined Permissions
Security, Cloud & Data Services
Protection, infrastructure and data operations for the systems your business runs on.
All services01 Security
- Endpoint Detection and ResponseMonitoring of laptops, servers and other endpoints for suspicious activity, with alerts and defined response steps.
- Identity and Access Management (IAM)Central management of user identities, roles and access rights across your systems.
- Data Loss PreventionPolicies that detect sensitive data and control how it leaves the company, for example through email, uploads or removable media.
02 Cloud & Infrastructure
Explore what OG does
Every Engagement Starts With a Defined Process
- 01
Discover
Map the process and establish a baseline.
- 02
Build
Configure the software and the system connections.
- 03
Validate
Test functionality, permissions and release criteria.
- 04
Support
Document, hand over and maintain the solution.
Solution Architecture
AI & automation
- Retrieve information
- Apply workflow rules
- Route approvals
[ Permissions and human approval define what each system can do ]
Integration
Connecting AI to the Systems You Already Use
- Documents & Email Emails, PDFs and business documents become structured information for existing processes.Service details
- CRM Customer and lead records, connected under access controls.Service details
- ERP Operational records, connected where technically feasible.Service details
- Approved Knowledge RAG knowledge systems that retrieve relevant, approved company information.Service details
- MCP Model Context Protocol connections between assistants and business tools.Service details
- Approvals Agent permissions and human approval at agreed decision points.Service details
Integration with your current tools where technically feasible.
Use Cases
All ServicesExample workflow
Quotations
An agent collects the relevant data from your systems and prepares a quotation draft. The release stays with the responsible person.
Example workflow
Lead Qualification
New leads are checked against defined criteria, and the matching CRM records are updated within set permissions.
Example workflow
Reporting
Operational reports are compiled from CRM and ERP data and handed over for review.
Example workflow
Document Processing
Incoming emails and PDFs are read, turned into structured data and routed to the next step of an existing process.
