AI Software, Security & Cloud

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Service areas

AI software and business automation for business customers, SMEs and operational teams.

Agents, workflow logic and business data are delivered together in one project and connected to the systems you already use, where that is technically feasible. Results can be evaluated against handling time, errors or manual steps.

01

AI Software & Automation

01

AI Agents

Agents that take on recurring tasks across your systems.

Typical tasks are support tickets, quotations, lead qualification and reporting. Each agent works within defined permissions, and people approve the result at agreed decision points.

Typical examples

  • Support tickets
  • Quotations
  • Lead qualification
  • Reporting

Control: Defined permissions and human approval at agreed decision points.

02

Workflow Automation

Unstructured information, routed into the processes you already run.

AI and automation platforms read emails, PDFs and business documents, turn their content into structured information and pass it to the next step of an existing process.

Typical examples

  • Emails
  • PDFs
  • Business documents

Control: Documents move through your existing process steps.

03

Software Development

Applications, websites, portals and internal tools.

Software built for specific business requirements. Development is AI-assisted and backed by human review, testing and controlled releases.

Typical examples

  • Applications
  • Websites
  • Portals
  • Internal tools

Control: Human review, testing and controlled releases.

04

Data & Integration

Approved company information, available where your teams need it.

RAG knowledge systems, CRM and ERP connections and MCP let assistants retrieve relevant, approved information. Access controls decide what each assistant can reach.

Typical examples

  • RAG knowledge systems
  • CRM connections
  • ERP connections
  • MCP

Control: Retrieval of approved information under access controls.

05

Security & Governance

Clear permissions, tested behaviour and documented systems.

We define access controls and agent permissions, test failure scenarios and document how each system behaves, so that your governance requirements are supported.

Typical examples

  • Access controls
  • Agent permissions
  • Failure scenario testing
  • Documentation

Control: Permissions, failure tests and documentation.

06

Industry Solutions

Configured around one defined use case in your sector.

Terminology, document templates and routing are adapted to the documents and operating processes of your industry, starting from a defined use case.

Typical examples

  • Sector terminology
  • Industry documents
  • Operating processes

Control: Starts from one defined use case.

Security, Cloud & Data Services

Protection, infrastructure and data operations for the systems your business runs on.

01 Security

  • Endpoint Detection and Response

    Monitoring of laptops, servers and other endpoints for suspicious activity, with alerts and defined response steps.

  • Identity and Access Management (IAM)

    Central management of user identities, roles and access rights across your systems.

  • Data Loss Prevention

    Policies that detect sensitive data and control how it leaves the company, for example through email, uploads or removable media.

02 Cloud & Infrastructure

  • Cloud Resource Provisioning & Auto-scaling

    Cloud resources set up from defined templates and scaled automatically with the actual load.

  • Automated Data Backups

    Scheduled backups of business data with defined retention periods and regular restore tests.

03 Data

  • Database Optimization

    Analysis and tuning of queries, indexes and configuration so that databases respond faster and run more stably.

  • Data Synchronization

    Consistent records across systems such as CRM, ERP and databases, synchronised on a schedule or whenever data changes.

Every Engagement Starts With a Defined Process

  1. 01

    Discover

    Map the process and establish a baseline.

  2. 02

    Build

    Configure the software and the system connections.

  3. 03

    Validate

    Test functionality, permissions and release criteria.

  4. 04

    Support

    Document, hand over and maintain the solution.

Each engagement starts with a defined process and agreed acceptance criteria.

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